VALUING CUSTOMER BEHAVIOUR
WE ARE HAPPY TO HELP
Finding the right solution
Because no two companies are alike, we believe in solutions tailored to your situation and objectives. Companies like Michelin, Golden Tulip Hotels, Fox Verre Reizen van ANWB, TENA, Staatsbosbeheer and State-of-Art have already preceded you.
Our experienced team of program and campaign managers leave nothing to chance.
We provide an interactive communication platform that focuses on the customer and enables you to realize the dialogue with your target audience. We do this using a platform that integrates all offline and online responses and drive your omnichannel segmented, event driven campaigns.
If you want something from your customers - repeat visits, (extra) purchases, information or recommendations - appreciate them and say thank you with a reward! By rewarding your customers in the right reasoned way, you can make the difference.
We would like to guide your customers in the right direction and set up campaigns for you that stimulate your customers' behaviour in a seductive way.
Customers are increasingly evaluating your organization based on their experiences with your customer support department. We provide simple search features and 360 customer insights, allowing you to respond adequately to questions and issues.
Monitoring & Reporting
Whether you want to track the number of active customers or you want to know the response / conversion rate of a particular campaign, with your KPI dashboard, a cross tab counting module and periodic email updates, you're in control.
Contact moments and content are determined by behaviour and profile attributes, so that your relationships provide relevant information timely and you naturally convert your relationships to loyalty.
The customer data platform can be linked to external / internal business applications, such as cash registers, billing systems, booking systems, (customer) databases and external webshops.